Web based procurement solution, electronic procurement system

Terms and Conditions

Straightbuy confirm that the following terms and conditions apply:

  • All licensing and 1st year service and hosting fees are billed upon acceptance of a proposal,
  • All time based services fees quoted are an estimate only and are billed based on actual time incurred, monthly in arrears,
  • All annual service and hosting fees are invoiced annually in advance,
  • Your Straightbuy eProcurement system is created using a combination of code languages. All Straightbuy eProcurement system components, modules and source code is owned by Straightbuy and is non transferable to another host.
  • Where a proposal is entered into by a company then the director signing the proposal guarantees the obligations of their company under the agreement,
  • Any disbursement expenses such as onsite training are not included in this agreement and will be charged as incurred,
  • All amounts due are payable within 14 days of issue of the invoice,
  • Our standard policy is no refunds, and no credits if you cancel after the month the invoice was rendered,
  • In the event you default in making payment and recovery action is undertaken, you will be responsible for all expenses in relation to the collection of the outstanding amount including, but not limited to, all charges and fees, legal costs on an indemnity basis, and disbursements,
  • All pricing quoted is GST exclusive,
  • Straightbuy includes:
    • Access to all the modules of Straightbuy including all eProcurement functionality and all Quoting functionality,
    • Access to upgraded Control Panel functionality released during the periods you continue to pay your annual service and annual hosting fees, and
    • Access to bug fixes for core Straightbuy application as required.
  • Straightbuy includes:
    • Your Straightbuy eProcurement system is supported on a shared hosting infrastructure with the rest of our Straightbuy clients,
    • Performance and security monitoring to ensure the security of your information,
    • Backup of your Straightbuy system and data,
    • 24 hour 7 day monitoring of the infrastructure supporting your Straightbuy system,
    • Best effort availability for your website by way of infrastructure redundancy in the event of hardware failure,
    • Support desk during office hours, 9am to 5pm (CST).